FAQs

FAQs - Frequently Asked Questions

We have prepared a comprehensive list of questions to guide our prospects. If you have any questions which are not covered below; feel free to contact us.

Credit Card EMI
Platinum Jewellery, Silver Jewellery and Diamond Jewellery
Gold coin, Gold bullion in any form and Gold jewellery
Credit Card EMI is available from 11 banks(Central Bank, HDFC, ICICI, AXIS, KOTAK,RBL,Indusland, American Express, HSBC, Standard Chartered and Yes bank).
Credit Card EMI takes 1 minute for approval.
Yes it is mandatory to submit invoice of transaction done on Credit card EMI
Shop Owner is not responsible for any default by customer after the loan is approved by the bank. It is between the bank and customer after loan approval
For Credit Card EMI transaction, amount is deposited to your bank account in 48 working hours after approval
Credit Card EMI are available on product range Rs 15000 upto available credit card limit of customer.
Yes On approval of CC EMI transaction, bank will reduce customer available credit limit
Seller are needed to deliver the product to customer ONLY after receiving successful confirmation from jewelfina for CC EMI.
Flexi Cardless EMI (EMI without credit card)
A minimum of Rs 20000 per month salary (after all deduction and All ongoing loans) is required to apply for Flexi EMI.


Example 1: If customer net salary is 25000 and he is paying Rs 15000 monthly EMI than his net salary is only 10000(25000 - 15000). In this case bank will not accept his application
Example 2: If customer net salary is 25000 and he is paying Rs 2500 monthly EMI than his net salary is only 22500(25000 - 2500). In this case bank will accept his application for further processing.
A minimum score of 700 is required for Flexi EMI approval by the banks
It takes 4-5 working days to process Flexi EMI after receiving all the relevant documents from the customer in required format for salaried customers. For a speedy approval customer should submit all the documents as requested by the bank in single visit
PAN card, Adhar card, current address proof(electric bill for last month), if rented than valid rent agreement. Income document for salaried customer: 6 months upto date bank statement where salary is credited and 3 months latest salary slip, employee id card. Please note above documents are mandatory and without any of the above documents bank cannot process application.
PAN card, Adhar card, current address proof(electric bill for last month), if rented than valid rent agreement Income document for business customer: 12 months current account statement, 3 years ITR minimum 4 lacs or above Business proof: Shop act licence
House or shop must be on customer name. Most bank donot accept work from home profiles Please note above documents are mandatory and without any of the above documents bank cannot process application.
Salaried customers should receive salary directly from the employer in there bank account. Salary received in cash or by cheque are NOT accepted by any bank as bank cannot verify them.
No we don't require invoice of the products sold on Flexi EMI approval.
Customer will receive approved loan amount(deducting documentation charges) from the banks within 48 working hours after final approval and agreement in customer given bank account.
Jewelfina does NOT play any role in approval of the application, the approval decision is taken by the lender based on the customer information and documents. Neither jewelfina nor the seller can influence this decision.
CIBIL Score is a three-digit numeric summary of your credit history. The score is derived using the credit history found in the CIBIL Report (also known as CIR i.e Credit Information Report). A CIR is an individual's credit payment history across loan types and credit institutions over a period of time.
Yes. Lender are required check customer CIBIL before making final decision. This score is a important factor based on on which lender will take his lending decision. A score of 700 and above is considered as good score. As per guidelines lender will NOT disclose this score to us or any of the sellers.
There are 18 banks which can process Flexi EMI applications. Based on the customer profile we will appropriately recommend it to one of the Lender.Final decision of the lending is with the Lenders at there discreet.
Flexi EMI is available on product value Rs 75000 to Rs 10 Lacs
Lenders do not prefer below profiles:
Pensioners, Lawyer, Police, LIC agents(commission),Stock broker and sub broker, Travel agents, Beauty parlour, Construction or Builder,Rental Income, Gold smith, Agriculture Imitation Jewellery and Jewellers, Employee of Proprietory, Partnership and LLP firms
In case of Flexi EMI, approved amount is given to the customer by the bank, hence seller are needed to deliver the product to the customer ONLY after receiving full payment from the customer.
A booking amount of 10% of the product value, can be taken from the customer before submitting Flexi EMI application. Example product value is Rs 1 Lac than booking amount is Rs 10000.
A booking amount of 10% of the product value, can be taken from the customer before submitting Flexi EMI application. Example product value is Rs 1 Lac than booking amount is Rs 10000.
The booking amount is fully refunded if the application is rejected by the lender.
Maximum age to apply for Flexi EMI is 52 years.

Please reach us at 7013457125 if any specific queries or concerns